Merchant Success Executive (EDC Sales Acquisition) - Bulungan
Join BukuWarung, Indonesia’s leading digital financial solutions provider, as a Merchant Success Executive (EDC Sales Acquisition) in Bulungan, North Kalimantan. This is a unique opportunity to drive business growth by acquiring new merchants and expanding our presence in the region. You'll be working with a dynamic team to onboard merchants, provide exceptional customer service, and ensure their success with our EDC (Electronic Data Capture) solutions.
As a Merchant Success Executive, you'll be responsible for acquiring new merchants, conducting site visits, and ensuring a seamless onboarding process. You'll leverage your sales and relationship-building skills to understand merchant needs and tailor our solutions to meet their requirements. With a focus on customer satisfaction and retention, you'll play a crucial role in driving revenue growth for BukuWarung in Bulungan.
📋 Tanggung Jawab Pekerjaan
- Acquire new merchants by conducting site visits and presenting our EDC solutions.
- Build and maintain strong relationships with merchants to ensure their satisfaction and success.
- Provide exceptional customer service and support to address merchant concerns and needs.
- Conduct merchant onboarding and ensure a smooth transition to using our EDC solutions.
- Monitor merchant performance and provide insights to drive continuous improvement.
- Collaborate with the sales and marketing teams to identify and pursue new business opportunities.
- Stay updated on industry trends and best practices to enhance our merchant acquisition strategies.
- Achieve and exceed sales targets to contribute to the overall growth of BukuWarung.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 3 years of experience in sales, business development, or a similar role in the financial services industry.
- Proven track record of acquiring and retaining merchants in the EDC or POS industry.
- Excellent communication and interpersonal skills to build and maintain strong relationships with merchants.
- Strong problem-solving and analytical skills to identify and address merchant needs.
- Familiarity with CRM software such as Salesforce or HubSpot.
- Ability to work independently and as part of a team in a fast-paced environment.
- Valid driver's license and reliable transportation to conduct site visits.
🛠️ Keahlian
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